ExifTool 12.68 download the new for ios2/27/2024 They are able to see corruption in my account on the server, but are not able to pin point which photo(s) are causing it.įast Forward to today, they had me export (drag/drop) all my photos from Photos.app (macOS) to a temp folder, and re-import it into a NEW photo library. their position is that I have photos with potentially corrupted metadata in them, which in turn is causing corruption to carry over to my account in their iCloud servers. After countless hours of troubleshooting with Apple, deleting photos, libraries, install/uninstall software etc. Important Background of my issue: I've been working with senior iOS/iCloud support at Apple for the last 3 months trying to resolve an issue with my Photos Library (~ 17000 photos and 400 videos), whereby the photo library images/videos upload to iCloud, but will NOT download to a Windows machine (iCloud for Windows).
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